OMBUDSMAN ENGAGES THE MANAGING DIRECTOR AND MANAGEMENT TEAM OF THE ROKEL COMMERCIAL BANK AT THEIR OFFICES AT SIAKA STEVENS STREET.

The Ombudsman Tejan Ahmed Israel Jah Esq has paid a courtesy call on the Managing Director of the Rokel Commercial Bank and his Management Team to sensitize them on the mandate and functions of the Ombudsman's Office. He said that the issue of injustice and maladministration are prevalent not only in the Civil/Public Service but also in other State Owned Institutions/ Enterprises.

He revealed that maladministration includes bias, unfair treatment, harshness, using the powers of an office for the wrong purposes, losing or failing to reply to correspondences with a member of the public. He further noted that injustice includes hardship, detriment or grievance, occasioned by any inequitable treatment whether legally imposed or otherwise. He noted that his Office receives complaints from members of the public who may have suffered injustices as a result of any administrative actions or omissions in the discharge of their duties.

The Managing Director Dr. Walton Ekundayo Gilpin thanked the Ombudsman and Team for the presentation. He noted that all administrative decisions are approved by the Board of the Bank. He noted that they have staff rules which they always referenced in all administrative decisions. He pledged his Institution's continued working relationship with the Office of the Ombudsman.

Communications Dept
Office of the Ombudsman

076-945-926